Now that my Venice beach house has been sold, and for such a nice price, I wanted to send you a “fan” letter. I have sold three homes in recent years, and this was by far the best experience. The reason? You combined the highest level of professional competence with unfailing personal kindness and consideration. You dedicated yourself to a wide advertisement of the house and communicated your enthusiasm for the house to prospective buyers. You advised me accurately about what I needed to put into the house before the sale and you advised me astutely on what price I could expect to get. Once we had a buyer, your command over every technical detail of the long and complicated escrow process meant that I was never surprised, never behind. I always felt my best interests were being represented. You were always friendly and courteous whenever I called you about any little thing. In short, you were the “complete” agent and I would recommend you with the highest praise to any and all.